Contact Us
We're Here to Help You
Have questions or need assistance? Our team is ready to provide you with the support you need.
Our Location
575 Fifth Avenue, 39th Floor, New York, NY 10017-2422.
Email Us
support@equitytrust.credit
Phone
VIP ONLY
Send Us a Message
Customer Support
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Visit Our Office
Common Questions
Find answers to the most frequently asked questions about our services.
Our banking hours are Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and we are closed on Sundays and bank holidays.
If your card is lost or stolen, please contact our 24/7 customer service immediately at our emergency hotline. You can also lock your card temporarily through our mobile banking app.
You can apply for a loan through our online banking portal, mobile app, or by visiting any of our branches. We offer various types of loans including personal, home, car, and business loans with competitive interest rates.
To set up online banking, visit our website and click on the "Register" button. You'll need your account number, debit card, and personal information to complete the registration process. Alternatively, you can visit any branch for assistance.