Terms Of Data
Learn more about how Equity Trust Credit protects and uses your personal information.
Our Terms Of Data
We are Equity Trust Credit Private Bank, the data controller. You can contact our Data Protection Officer (DPO) at Salisbury Road, South West London, Hounslow, TW4 if you have any questions.
This is our Privacy Statement which explains how we obtain, use and keep your personal data safe in relation to the Equity Trust Credit website (gateleyprivate.com).
Your personal data is data which by itself or with other data available to us can be used to identify you.
We're committed to keeping your personal information safe in accordance with applicable data protection laws.
The types of personal data we collect and use
The types of personal data we capture and use will depend on what you are doing on the website. We'll use your personal data for some or all of the reasons set out in this Privacy Statement. If you become a customer we'll also use it to manage the account, policy or service you've applied for and we'll provide you with a separate data protection statement specifically in relation to that as part of the application process. Some of the information relevant to that is included in this Privacy Statement for consistency. Examples of the personal data we use in relation to our websites may include:
- Full name and personal details including contact information (e.g. home address and address history, email address, home and mobile telephone numbers);
- Date of birth and/or age (e.g. to make sure that you are eligible to apply for a product or service);
- Financial details (e.g. salary and details of other income, and details of accounts held with other providers if you apply for a product or service with us);
- Records of products and services you've obtained or applied for, how you use them and the relevant technology used to access or manage them (e.g. mobile phone location data, IP address, MAC address);
- Biometric data (e.g. fingerprints and voice recordings for Touch ID and voice recognition);
- Information from credit reference or fraud prevention agencies, electoral roll, court records of debt judgement and bankruptcies and other publicly available sources as well as information on any financial associates you may have if you apply for a product or service with us;
- Family, lifestyle or social circumstances if relevant to the product or service you apply for (e.g. the number of dependants you have);
- Education and employment details/employment status for credit and fraud prevention purposes if you apply for a product or service with us; and
- Personal data about other named individuals as required. Where you provide the personal data of others you must have their authority to provide their personal data to us and share this Privacy Statement and any related data protection statement with them beforehand together with details of what you've agreed on their behalf.
Our Data Protection Principles
Security First
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Transparency
We are clear about what data we collect and how we use it, ensuring you're always informed about our data practices.
Purpose Limitation
We only collect and process data for specified, explicit, and legitimate purposes, and don't process it in ways incompatible with those purposes.
Individual Rights
We respect your rights to access, correct, delete, and port your personal data, and to object to or restrict its processing.
Access our services securely on your iPhone and iPad devices.
Manage your accounts on Android devices with our secure app.
Use voice commands to check balances and perform basic banking tasks.
Receive account notifications and updates in your Slack workspace.
Manage your accounts with voice commands through Google Assistant.
Connect your accounts with Facebook for convenient access and notifications.
How We Use Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Types of cookies we use
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Essential Cookies:
These cookies are necessary for the website to function properly and cannot be switched off in our systems.
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Performance Cookies:
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
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Functional Cookies:
These cookies enable the website to provide enhanced functionality and personalization.
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Targeting Cookies:
These cookies may be set through our site by our advertising partners to build a profile of your interests.
Managing cookies
You can set your browser to block or alert you about these cookies, but some parts of the site will not work if you do. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.